An agent carries a product, a script and a language-model brain. Assign it to a campaign to start dialling.

Blueprints

Pre-built agent blueprints cover common jobs — outbound qualification, inbound support, verification, surveys. Start from one instead of a blank agent (Agents → Blueprints).

Snippets

The bot mines winning exchange pairs from your highest-scoring calls and replays them as few-shot examples in the live prompt. Browse them under Agents → Snippets and remove anything you don't want it to mimic.

Voice

Each agent speaks with a TTS voice. Upload a 1–3 minute sample on the agent edit page to clone a voice; the agent uses it on the next call.