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Analytics, forecast & spend
Measure what's happening — call analytics, pipeline health, revenue forecast, activity and cost.
Analytics
Call-centre metrics: the conversion funnel (dialled → connected → qualified → meeting), volumes, agent and campaign performance, and LLM-judge quality axes. Sub-views cover pipeline, SLA, team and email engagement.
Forecast
Weighted revenue projection (open deal value × close probability) by stage and month, plus unit economics and ROI. Pipeline health lives in Analytics; expected revenue lives here.
Activity & cost
Activity is a global timeline of every event (calls, messages, meetings, stage changes). Usage & cost estimates provider spend in INR with a daily trend and alerts.
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