Docs · Engage
Voice campaigns
Outbound calling campaigns — dial a list of leads with an agent, inside a calling window.
A voice campaign dials a list of phone leads with one of your agents. Set the calling window, retry policy and per-minute cap; the bot auto-dials — no separate worker needed.
Leads
Each campaign has its own lead queue (one row per phone). The same person dialled in two campaigns is two lead rows but still one CRM contact.
Calling window & compliance
Calls only go out inside your working hours and outside Quiet hours. Numbers on the Do Not Call list are never dialled by any campaign.
Open in the app